We are delighted to have found your company, Eagle Rock Fulfillment, as a tool to better serve our customers and wine club members. Our family-run company is relatively new, quite small, and our production is under 400 cases. The learning curve to understand the wine shipping process and regulations has been steep, and Kerry Smith in particular has been great to work with, knowledgeable, and very helpful! She is efficient yet friendly, and I never hesitate to ask for her help. In addition, when picking up wine from storage, your warehouse staff has also been helpful, cheerful and welcoming. We are looking forward to a long relationship with Eagle Rock!